HOPE NOW has redesigned and enhanced its Web site to provide borrowers with a new way of connecting directly to servicers.
The Web site features a new online assistance intake form, which a homeowner may use to submit an application for assistance to his or her servicer. The homeowner will then receive an acknowledgement of the application in no more than five to seven business days and, thus, will have confirmation that the process has begun.
The assistance intake form allows homeowners to transmit the information needed by their servicer at any time of the day or night, expediting the process. The new online form and enhanced site were developed by HOPE NOW in preparation for the Obama administration's recently announced Homeowner Affordability and Stability Plan.
SOURCE: HOPE NOW