Financial Industry Computer Systems Inc. (FICS) says its Commercial Servicer platform has been successfully implemented at Saint Petersburg, Fla.-based RCH Capital.
RCH Capital, which, through its affiliated investment entities, acts as a principal in acquiring commercial mortgage loans, purchased FICS' commercial real estate loan servicing system last August to replace a proprietary loan servicing system. RCH Capital selected FICS' Commercial Servicer based on the system's reputation, as well as for the systems' flexibility and ability to generate interest accrual and custom reports – all enabling more efficient day-to-day portfolio management and operations, RCH Capital says.
RCH Capital also utilizes Commercial Servicer's standard billing and payoff statements. "The billing and payoff statements included in the FICS system are easy for our customers to understand," says Joe Amoriello, CPA and controller at RCH Capital. "With our previous system, many customers had difficulty deciphering the information included on the statements we sent out."