Cambridge, Mass.-based Pegasystems Inc., a provider of business process management (BPM) and customer relationship management (CRM) solutions, has launched its Loan Loss Mitigation Solution. The system leverages advanced BPM technology, successful client loan modification implementations and lending-specific case management capabilities to reduce servicers' costs across a spectrum of loss mitigation programs, Pegasystems says.
The solution promotes transparency, the company says, by allowing borrowers, financial counselors and loss mitigation specialists to check the status of a loss mitigation case at any given point.
Product features include integrated document and data management, a loss mitigation configuration wizard, and the ability for users to simultaneously pursue multiple loss mitigation programs, with all programs tracked within the same parent ‘case.’
SOURCE: Pegasystems Inc.