National Default Exchange (NDeX), a subsidiary of The Dolan Company and a provider of technology and processing support for default servicing law firms nationwide, has appointed John Smith chief operating officer. Smith will be based in the company's Addison, Texas, office and will be responsible for operational oversight and managing day-to-day operations.
Prior to joining NDeX, Smith spent over 14 years in the mortgage servicing industry. Until recently he was senior vice president of Countrywide Home Loans/Bank of America. Before that, he was vice president of default servicing for CitiFinancial Mortgage, where his responsibilities included management of foreclosures, bankruptcies, mediations, default litigation and vendor relations.