Person Of The Week

Barry Malone: Customers Appreciate Having Their Loans Serviced By Their Original Lender

Written by Patrick Barnard on June 09, 2017

PERSON OF THE WEEK: Barry Malone is senior vice president of sales for Financial Industry Computer Systems Inc., a provider of mortgage loan origination and mortgage servicing software. MortgageOrb recently interviewed Malone to learn more about the challenges of in-house [Read More]

Barry Hays: Servicers Must Reinvent Their Call Centers For Multichannel Millennials

Written by Patrick Barnard on May 30, 2017

PERSON OF THE WEEK: If you’re a mortgage servicer, you can safely assume that live phone communications with borrowers will become much less prevalent in the future. That’s because younger borrowers – millennials included – are much more inclined to [Read More]

Michael Wojcik: Appraisers Concerned About Growing Use Of Data And Analytics

Written by Patrick Barnard on May 23, 2017

Appraisers are concerned about the technology movement, including the use of big data and analytics, and how that might impact their careers in the future.

Bob Dougherty: Data-Driven LOS Will Gain Favor Among Mortgage Lenders

Written by Patrick Barnard on May 15, 2017

PERSON OF THE WEEK: The loan origination system (LOS) is the core system and “workhorse” of any mortgage software ecosystem. These central software applications control the bulk of the mortgage origination process, from application through closing, including the automated processing [Read More]

Rida Sharaf: Evolution Of REO Asset Management Drives Need For Deep Expertise

Written by Patrick Barnard on May 01, 2017

PERSON OF THE WEEK: Although it is true that the inventory of real estate owned (REO) properties has dropped nearly to pre-recession levels – and that mortgage delinquencies and defaults have fallen to pre-crisis lows – by no means is [Read More]

Carlos Sa: Building Your Own Lending System Offers Many Benefits

Written by Patrick Barnard on April 24, 2017

PERSON OF THE WEEK: Although most mortgage lenders use “best of breed” or “out of the box” loan origination systems (LOS) from the top vendors, there are still plenty out there that have developed – and that continue to support [Read More]

Linn Cook: An Open LOS Gives Lenders Flexibility Today And Tomorrow

Written by Patrick Barnard on April 17, 2017

PERSON OF THE WEEK: Mortgage lenders everywhere are upgrading to e-mortgage capabilities, which means they are moving away from the traditional paper-based processes of the past and converting over to all-digital processes. That means lenders are increasingly investing in new [Read More]

Bob Jennings: In Mortgage, Automated Compliance Is The Only Way To Go

Written by Patrick Barnard on April 03, 2017

PERSON OF THE WEEK: Bob Jennings is CEO of ClosingCorp, a provider of residential real estate closing cost data and technology. MortgageOrb recently interviewed Jennings to learn more about where mortgage compliance is headed in 2017 and how automation is [Read More]

Sanjeev Dahiwadkar: Trump’s ‘Two For One’ Order Creates Regulatory Murkiness

Written by Patrick Barnard on March 27, 2017

PERSON OF THE WEEK: The Trump administration’s executive order requiring federal regulatory bodies to eliminate two existing regulations for every new one they enact is just one of many actions that have created regulatory uncertainty for mortgage lenders and servicers. [Read More]

Paul Wetzel: E-Mortgage Adoption Means Lenders Must Focus On Security

Written by Patrick Barnard on March 13, 2017

PERSON OF THE WEEK: The e-mortgage has been evolving for several years now, and the mortgage industry is very close to achieving a true, end-to-end, fully digital mortgage process. Although some roadblocks remain, particularly with regard to the acceptance of [Read More]

Sean Hennessey: What Mortgage Professionals Need To Succeed

Written by Patrick Barnard on March 08, 2017

PERSON OF THE WEEK: Sean Hennessey is a Maryland-based vice president for Embrace Home Loans, a nationwide mortgage lender that has been in business for more than 30 years. Currently, the firm has more than 80 offices and is licensed [Read More]

Michael Vitali: Now Is Not The Time To Relax On QC

Written by Patrick Barnard on March 01, 2017

PERSON OF THE WEEK: When it comes to the potential for regulatory rollback under the Trump administration, there are myriad possibilities. But, should the administration succeed in rolling back some or all of the onerous mortgage regulations put in place [Read More]

Susan Portnoy: Q4 Is The ‘Super Bowl’ Of Real Estate Tax Season

Written by Patrick Barnard on February 20, 2017

PERSON OF THE WEEK: The fourth quarter is always a busy time of year for real estate tax matters – especially for mortgage servicers because they must be aware of any tax liens or other tax issues that could end [Read More]

David Isljamovski: Mortgage Industry Becoming More Multi-Generational

Written by Patrick Barnard on February 14, 2017

PERSON OF THE WEEK: David Isljamovski recently returned to the mortgage business after a 10-year hiatus and now serves as national business development manager for MiMutual Mortgage. As MortgageOrb learned during a recent interview, Isljamovski has a fresh take on how [Read More]

Garnet Kanouse: Expect Prime Jumbo Volume To Fall In 2017

Written by Patrick Barnard on January 23, 2017

PERSON OF THE WEEK: Thanks to tighter credit, the jumbo mortgage market did quite well in 2016. But there are a number of misconceptions about jumbo loans – one being that they are only available to borrowers with high incomes [Read More]

Jim McGurer: The Challenges Of Properly Tracking Property Tax Payments

Written by Patrick Barnard on January 16, 2017

PERSON OF THE WEEK: How do servicers accurately keep track of whether local property taxes are being paid on the assets in their portfolios? Simple: They use one of any number of tax reporting services.

Jeff Weinstock: MISMO Allows For ‘Consistent Experience’ In The Mortgage Process

Written by Patrick Barnard on January 10, 2017

PERSON OF THE WEEK: For nearly 33 years, Dallas-based Financial Industry Computer Systems Inc. (FICS) has been providing flexible, comprehensive residential and commercial technology solutions to the mortgage industry. This includes Loan Producer, a loan origination system (LOS) that can [Read More]

Camillo Melchiorre: When It Comes To Loan Mods, Collaboration Is Critical

Written by Patrick Barnard on January 03, 2017

PERSON OF THE WEEK: HLP, formerly known as Hope LoanPort, is a nonprofit that offers a Web-based communications platform that is used by many of the largest mortgage servicers for their foreclosure prevention and loan modification activities. The nonprofit’s goal [Read More]

Barry Hays: Intelligent Personal Assistants Will Play Larger Role In Mortgage Servicing

Written by Patrick Barnard on December 07, 2016

PERSON OF THE WEEK: Barry Hays is co-founder and senior vice president of TeleVoice, a provider of contact center technology to the mortgage servicing industry. MortgageOrb recently interviewed Hays to learn more about what the innovations in contact center technology [Read More]

Brenda Jarvis: How The Game Has Changed In Retail Mortgage

Posted by Patrick Barnard on November 21, 2016

PERSON OF THE WEEK: Brenda Jarvis is vice president of national retail lending for MiMutual Mortgage, a privately held retail and wholesale non-depository mortgage lender headquartered in Port Huron, Mich. The company, which is the national retail channel for Michigan [Read More]