MCS Making Moves To Enhance Mobile Apps For Field Services

Posted by Orb Staff on February 19, 2013 No Comments
Categories : Mortgage Servicing

Mortgage Contracting Services LLC (MCS), a provider of property preservation, inspections and REO property maintenance, has expanded its mobile technology tools to integrate multiple mobile field services applications for various devices and systems.

‘By leveraging enhancements in mobile technology, it allows us to receive real-time information, which ultimately helps us protect and preserve properties and communities,’ says Caroline Reaves, CEO of MCS.

To support these technology options, MCS has developed MCS Mobility, a proprietary mobile photo management tool that is integrated with its MCS360 web-based platform. The company is also working with Mobile Business Concepts, a software and mobile business application developer, as a preferred vendor to create an MCS web-services-integrated version of its REO Photo mobile application.

MCS Mobility is HTML 5-based and made freely available to MCS vendors. It enables vendors to upload photos to the cloud and to MCS360 directly from their mobile device. This reduces the time needed to process orders while also improving quality by providing real-time photo review capabilities. This application is in limited release to select MCS vendors and will soon be available to its entire vendor network.

REO Photo enables jobs to be assigned to contractors, then tracked as tasks are fulfilled and documented with the inclusion of photos. Every job profile, sorted by status, displays property condition details, location by address and work orders with their associated deadlines. Vendor photos are stamped with the date and time, and can be shared in real time to document progress before, during and after each service. Vendors have the ability to obtain directions to each property and report issues via phone or email without leaving the app.

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