The State of Maryland and GMAC Mortgage have collaborated with Hope LoanPort (HLP), a nonprofit Web-based system, to launch the Maryland Mediation Portal. This is the nation's first statewide loan mediation portal.
According to HLP, the new portal enables all Maryland-based mediation participants – including the mortgage servicer, the state mediator, the housing counselor working with the homeowner, and the servicer's foreclosure attorney – to communicate and exchange information required for a successful mediation. By using the portal, all parties are able to, in a secure and safe manner, exchange state-required documents for mediation and key information required for the mediation hearing.
Maryland launched its mediation program in July 2010, and homeowners were previously submitting paper copies of documents to the state's Office of Administrative Hearings.