Black Knight Financial Services says that KeyBank, a bank-based financial services company based in Cleveland, will implement the Empower loan origination system (LOS) from Black Knight to support KeyBank Mortgage's expanding operations.
‘Our customers want banking to be easy and straightforward, and obtaining a mortgage is no exception. Black Knight's suite of products has the flexibility and ability to integrate with additional solutions to support the mortgage origination process. This means we can efficiently expand our retail mortgage business with a streamlined process that provides great customer service,’ says Mark Danahy, president of KeyBank Mortgage.
Empower is a Web-based LOS that supports retail, wholesale and consumer direct channels to help lenders electronically capture, process and close loans. This LOS presents a task-based engine to automate all of the processes involved in originating a loan, helping to improve the productivity of retail operations and decrease risk.
According to KeyBank Mortgage, the company will also implement Exchange, an open technology platform that provides integration, data management, decisioning support and workflow management through a data exchange that reaches a fully interconnected network of industry service providers in the U.S.