Austin, Texas-based Field Asset Services (FAS) has announced two executive promotions. Karen Glasgow has been promoted to executive vice president of client support services from her previous role as senior vice president of marketing and business development. Paul Carlson is moving from his former role as executive vice president of client satisfaction to the position of executive vice president of operations.
Glasgow joined the FAS team in 2010, and will now lead all client-facing activities for the company. Prior to FAS, she served as REO manager at REDC Default Solutions. Carlson will lead operations for FAS and oversee the company's many departments, including quality control, human resources, facilities and vendor relationship management. Prior to joining FAS in 2008, he served in management positions at 3M for 18 years working in sales and product and channel marketing.
‘Our new structure of having executive vice presidents who are dedicated to clients and vendors helps create a simplified and more streamlined approach for interaction that ultimately will foster stronger partnerships,’ says Dale McPherson, president and CEO of FAS. "Karen and Paul have a deep understanding for the complexities involved with our industry, and I'm pleased to see them take on larger roles within FAS and continue to expand their level of influence."