CredAbility, a national nonprofit credit counseling organization, has selected IndiSoft's RxOffice Premium Counselor case-management portal to strengthen its document processing functions.
‘RxOffice Premium Counselor portal enables counselors to easily manage the homeowners' documents, automate the receipt of fax or scanned documents and use the latest in optical character recognition technology,’ says Sanjeev Dahiwadkar, CEO and founder of IndiSoft.
The platform allows document specialists to generate detailed information needed by servicers, such as pay stubs and 4506-T forms. CredAbility will have access to the portal's missing document functionality, enabling counselors to generate, email or mail customized follow-up communications with homeowners.
‘Every day, we work with homeowners to collect and submit the important documents needed by mortgage companies to determine if their home can be saved from foreclosure,’ says Mark Cole, executive vice president for CredAbility. ‘IndiSoft's portal has helped us streamline this process.’