Phoenix-based CCG Catalyst says it has started offering a business process improvement (BPI) service to financial institutions implementing industry-wide best practices. The BPI service is designed to ensure institutions that processes are streamlined across department and operational boundaries.
The service optimizes financial institutions' business processes to improve operational efficiency, customer service and return on investment, CCG Catalyst says. The company analyzes institutions' system designs, workflows and procedures, while updating processes to ensure that all participants are using the same methods and working towards the same outcome.
"CCG Catalyst has extensive experience in business process improvement and has developed a comprehensive list of best practices to enable financial institutions to get more results from the restricted resources they currently have," says Paul Schaus, president of CCG Catalyst.Â
SOURCE: CCG Catalyst