Gizem Lanphar: The Big Tech Giants Have ‘Paved the Way’ to Current Borrower Expectations
The shift to an all-digital, online and “contactless” mortgage process - propelled by the pandemic - has forever altered borrowers’ expectations.
While there will always...
Peculiar Things About Mortgage Compliance That Title Agents Must Know
BLOG VIEW: Mortgage title issues can prove to be a significant cost to a lender and/or servicer irrespective of whether the loan is insured.
Lenders...
Matt Young: How COVID-19 Impacted Field Sales
PERSON OF THE WEEK: The last year and a half has been a challenge for many workers in the mortgage industry. Across the board,...
Madhavi Sabnis: Today’s AI-Driven Mortgage Platforms Require Employee Training
PERSON OF THE WEEK: Artificial intelligence and machine learning hold great promise for delivering a completely seamless, all-digital mortgage experience. In fact, today’s top...
How Can Mortgage Lenders Cultivate Top Talent?
BLOG VIEW: The mortgage industry, like other industries, is searching for new ways to attract and retain fresh talent. The challenge is finding qualified...
Louis Zitting: Understanding What Today’s Borrowers are Thinking
PERSON OF THE WEEK: With borrower protections set to end in the months ahead, mortgage servicers continue to brace for a potential wave of...
Jay Arneja: How Lenders Can Accelerate Their E-Mortgage Strategies
PERSON OF THE WEEK: Traditional closing practices and paper-based post-closing workflows are fast becoming relics of a bygone era. Lenders that fail to embrace...
Omar Jordan: Home Equity Lending Set to Surge as Homeowners Mostly Stay Put
PERSON OF THE WEEK: Due to rapidly rising home prices, homeowners have amassed considerable home equity during the past year. And they are increasingly...
Melissa Kozicki: Collaborating on Future Mortgage Technology
PERSON OF THE WEEK: Since October 2020, the Consumer Financial Protection Bureau (CFPB) has been engaging the mortgage industry through a number of “tech...
Greg Richardson: Non-Agency Mortgage Market Set For a Comeback
PERSON OF THE WEEK: The COVID-19 crisis put a halt on the non-agency mortgage market in 2020, but issuance of non-agency residential mortgage securitizations...
Paul Gigliotti: Mortgage Industry Needs to Get More Diversity Into Recruiting Pipelines
PERSON OF THE WEEK: Mortgage lenders and servicers have made great strides during the past 10 years or so in terms of fostering diversity,...
Eleventh Circuit Decision in Hunstein Places Debt Collection Business Models at Risk
BLOG VIEW: On April 21, 2021, the U.S. Court of Appeals for the Eleventh Circuit issued an opinion in Hunstein vs. Preferred Collection and...
Abhinav Asthana: The Pandemic Has Reshaped Homeownership, and Mortgage Lenders Must Adjust
PERSON OF THE WEEK: The pandemic has reshaped the housing market. Millennials who are financially positioned to buy a home are desperately searching among...
Louise Bright: The Importance of Having Different LO Compensation Models
PERSON OF THE WEEK: Mortgage loan originator compensation has become an increasingly complex part of the business due to regulation. As a result, more...
A Different Kind of Spring Homebuying Season
BLOG VIEW: Spring is typically peak season for homebuyers, but last spring was like no other. COVID-19 presented significant challenges for the home buying...
Chris Flynn: Why Data-as-a-Service Will See Strong Adoption in the Mortgage Industry
PERSON OF THE WEEK: Now that a majority of mortgage transactions are all-digital - or at least mostly digital - due to the pandemic,...
Rob Pajon: Mortgage Servicers Must Focus on Efficiency as Delinquencies Rise
PERSON OF THE WEEK: A lot has happened in the mortgage industry during the past 15 years - but perhaps nothing has been harder...
Paresh Deshpande: Mortgage Lenders Must Measure Engagement Across All Digital Channels
PERSON OF THE WEEK: The impact of the pandemic, coupled with a strong economy and low mortgage rates, propelled mortgage origination volume to new...
Jim Leath: Advancements in Data and Technology Continue to Change the Mortgage Industry
PERSON OF THE WEEK: Without question, technology has been a huge game changer for the mortgage industry. As the pandemic has demonstrated, borrowers today...
What Does Your Recruiting Marketing Say About Your Company
BLOG VIEW: Mortgage companies spend millions of dollars every year selling their services to consumers via modern digital marketing. And the industry is using...